Website Migration

A: The website migration service that our company is offering is free (within a certain limit). We will transfer your website(s) to our high–performance cloud hosting platform without you having to do anything. We know from experience that switching hosting providers can result in lost info and undesired downtime. This is the reason why we’ll accomplish all that for you at no cost!We’ve got qualified administrators whose principal task is to make sure that your website performs precisely as it did on your former web hosting platform. Our administrators are experts in transferring custom–built web sites, as well as web sites that are based upon popular applications like Joomla^™ and WordPress.

A: There are a lot of variables to take into consideration – the total amount of web files, the size of the database, the complexity of the website itself and the present workload of our web site migration experts, etc. Still, we do our very best to perform all website migrations in a 48–hour time window. Less sizeable web sites are migrated faster – typically in less than 24 hours.

A: We will need the login details for your current hosting provider’s Control Panel as well as the web site’s name (domain name).

A: Our Privacy Policy is an inseparable part of the contract that we’ll have with you as a customer. We are dedicated to protecting the safety of the personal info obtained from the customers. To accomplish that, we employ technical safety measures so as to avoid the loss, the misappropriation, the alteration or the unlawful disclosure of the personal info under our control. The safety measures include, but are not limited to: physical, digital and managerial operations to safeguard and secure the information that we receive on the Internet. When we ask customers to submit financial info (for instance, a debit card number), this info is masked using the SSL (Secure Sockets Layer) encryption technique.

A: While we move your website, it will be available both in your hosting account with us and in your account with your former web hosting provider. As soon as the migration is complete, we’ll make sure that everything is working correctly and that the integrity of your data is not jeopardized prior to informing you that the migration is finished. Then we will explain to you how to transfer the domain name over to your web hosting account with us and how to modify the DNS records.

A: No. We will never contact your web hosting provider about anything. They will not be aware of the website migration either.

A: Yup. We support all common Linux–based hosting platforms. We don’t support Windows–based web hosting platforms, since we don’t provide Windows web hosting services ourselves.We also don’t support proprietary web site creation and administration user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.