Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Warranty

  • Our tech help and support team is on–line round the clock to attend to each of your assistance tickets. Each ticket you send to us will be answered within maximum sixty minutes. If your problem demands some help from an administrator, we are going to address the ticket to the person in charge and will notify you that the case is being resolved.

  • Top quality support service

  • Professional Technical Support Service

  • We will be working for you 24x7x365 to provide help and customer support as well as to help you with any difficulty that you might have while controlling your virtual server. We can support all installed in advance software applications, plus your OS, server administration panel (based on the VPS type) and the Web Hosting Control Panel made completely by us.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Web Hosting Control Panel that is included totally free with the virtual server, you can easily find an educative Help section, which includes everything you need to be aware of when administering your web sites and software. We have added a wide array of how–to reports and video tutorials that show the general web site managing tasks in an easy to comprehend fashion.