Customer Support Channels
A 1–hour Response Guarantee
Giving quality support in good time is our top priority, so that we backup each shared website hosting plans plan with a 1–hour ticket answer warranty. As soon as you send a ticket or drop a message, our user customer assistance staff will try their best to deliver the most adequate resolution for your issue and to give you assistance quickly.
A Top–quality Support Service
Get in touch with us any time required. Our team of consultants will be on–line for you 24x7x365 to react to all of your issues and to address any situation you will have. You can easily open a help support ticket from your Web Hosting Control Panel or drop an email at any time. Moreover, on business days, you could give us a call or make use of the live chatting service.
An Intuitive Help Section
The Control Panel gives a wide–ranging knowledge base that’s incorporated into all areas. In each part, you will find a Help control key which will load for you a list of step–by–step lessons on how to take advantage of a selected option or execute a certain action. Also, we have crafted training clips to help you get a better idea of the Control Panel’s interface.