Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help section incorporated into our Web Hosting Control Panel offers a selection of help articles and commonly asked questions. Aimed towards fixing any common problem that you could come across, they are compiled by our support team of expert technicians.

  • Top quality support service

  • Instructional Video Clips

  • If you wish to watch how a task is completed or how a problem is dealt with, rather than just reading about it, then take a look at our selection of educational video tutorials. They cover a variety of different topics and will help you swiftly understand how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 help desk support service with a sixty–minute support ticket response time guarantee. A team of well–trained technicians will be online for you to answer all the queries that you could have. During non–peak periods, a reply will be given in even less than 20 minutes.