Support Channels

  • Video Tutorials
  • Video Lessons

  • Our step by step video guides will help you with any type of work in the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer you a user–friendly Frequently Answered Questions section where you can easily find solutions to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • We are available around the clock to respond to your tech requests. Expect a solution in maximum 1–hour after you have sent your ticket.

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Forms of Help and Support

  • Shared Hosting Support
  • Shared Website Hosting Help and Support

  • If you need assistance administering your shared website hosting plans account, or need more resources for your sites, just simply let us know and we’ll give you the best solution.

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  • VPS Hosting Support
  • VPS Servers Help And Support

  • In case you have issues using your SolusVM admin panel, or with any of the free applications your VPS comes pre–installed with, just contact us.

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  • Dedicated Hosting Support
  • Dedicated Servers Help & Support

  • You need to improve the set–up of your dedicated server? We are on shift round the clock to help you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very user-friendly and simple to use. But if, at any time, you need help, you can rely on our 24/7 technical support service.
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