A 99.9% Server Uptime
We have set up our shared website hosting platform using dependable hardware and heavily modified software. Our admins have installed a tweaked version of Security–Enhanced Linux on all our hosting servers in order to ensure the highest level of safety and stability. We’ve added a number of DoS protection tools together with highly effective firewall software to make sure our network is invincible and secure.
All our shared website hosting plans plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you’d like to provide a superior web hosting service, you can hardly trust the default network configuration in a datacenter. We have set up our own custom network in an effort to ensure a faster–than–the–speed–of–sound connection speed with the outside world.
And thanks to this, irrespective of which datacenter facilities you choose: our USA data center, our UK data center, in our FI data center, in our East Europe data center or our AU data center, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not satisfied with our services, or if you consider them inadequate, or if you decide that you should have a VPS web hosting plans rather than a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you will keep total control over your domain names even when you close your hosting account with us.
24/7 Technical Support
In the event that you own a hosting firm, your tech engineers are of fundamental importance. For this reason, we have diligently picked a highly skilled team of tech support engineers, each with many years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our hosting plans.
And not only that, we offer a 1–hour response time guarantee. All tickets are responded to in less than sixty minutes and our average response time is below twenty minutes!